We value your privacy and this Privacy Policy sets out how we are committed to protecting the privacy of your personal information. Information is collected through this website https://lagitanillaflamenca.com/. Lagitanillaflamenca.com is managed and operated by Iveta Buzgóová e.v. with registered office in 2364 Ócsa, Kertész utca 19., Hungary. 

Iveta Buzgóová e.v. acts as data controller.

Legal Basis of Data Processing

This Privacy Policy is in compliance with the Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).

Under the GDPR “personal data” means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Hereinafter all personal information is referred to as “personal data”.

This Privacy Policy applies to all personal data you provide to us and also to all personal data which we collect about you, either about how you use our website (using “cookies”) or about your purchasing patterns if you make an order with us. 

Please ensure you read this Privacy Policy carefully and contact us if you have any questions or concerns. Our contact details are on our Contact Us page.  Providing us with personal information indicates you have accessed and read our Privacy Policy and you have accepted it. If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this site or any products and services offered on it.

Collection of Personal Information

We collect personal information you give us such as your name, address and email address
when you register on our website, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features. By registering you are consenting to the collection of your personal data. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Data Processing Purposes

We collect and use your personal data for the following purposes:

a)     To process and fulfil your order. For this purpose, we collect the following data: name, address, email address, phone number, billing address (when different from shipping address).

b)     To communicate with you in case of any issues with the order fulfilment and to facilitate your engagement with us. For this purpose, we collect the following data: name, email address, order details.

c)     To send periodic emails to update you about the status of your order or other products and services. For this purpose, we collect the following data: name, email address, order details.

d)     To create your La Gitanilla Flamenca account. For this purpose, we collect the following data: name, email address, date of birth, country of residence.

e)     To send you newsletters and offers tailored to your interests and needs. For this purpose, we collect the following data: name, email address, date of birth, country of residence, details of your historical website behaviour and purchase history.

f)      To provide offers tailored to your preferences and improve our website to better serve your needs. For this purpose, we collect the following data: details of your historical searches and historical order details.

g)     To tailor advertising to make our offers more relevant. For this purpose, we collect the following data: email address, details of your historical searches and historical order details.

Methods of Processing

Personal data shall be processed, by La Gitanilla Flamenca and its authorised persons, using both computerised and non-computerised systems. Personal data will be processed fairly, lawfully and transparently, in accordance with the Regulation, also ensuring the confidentiality of the data subject information and its rights through the adoption of suitable technical and organisational security measures information to guarantee an appropriate level of security. Specific security measures are adopted to prevent data loss, illicit or incorrect use and unauthorised access.

Your personal data is contained behind secured networks and is only accessible by a limited number of people who have special access rights to such systems, and are required to keep the personal data confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a gateway provider and are not stored or processed on our servers.

We process your personal data for the time required consistent with the purposes set out in this Privacy Policy or for the period specified by the relevant regulations. In the case of consent-based data processing (like email subscription), personal data will be processed until the consent is withdrawn.

Further processing of personal data

If we wish to use your personal data for a new purpose, not covered by this document, we will provide you with a new Privacy Policy, explaining all detail to the new processing. If required, we will seek your consent before commencing the new data processing activity.

Data Retention Period

The personal data necessary for the fulfilment of any legal obligations will be retained also subsequently, in compliance with these obligations and in compliance with the retention times established by the applicable regulations.

User’s Rights

You have the following rights for managing your personal data in line with the GDPR:

  • Right to information – how to handle your personal information and what are your rights in this regard.
  • Right of access – regarding that your personal data is being processed is there, and if so, it is entitled to us by us you have access to your personal data. This will allow you to verify your personal data privacy legislation.
  • Right to rectify – you are entitled to request the correction or addition of inaccurate or incomplete personal information.
  • Right to cancel – also known as “right to be forgotten” ensures that you can request the deletion of your personal data if they are not necessarily handled or otherwise.
  • Right to restrict data management – you are entitled to restrict the continued handling of your personal information, in this case we will not treat your data except for storage.
  • Right to data storage – you are eligible for certain personal information we manage to request a copy and submit them to another data handler forward.
  • Right to protest – you are entitled to object to certain data manipulations (eg. direct marketing).
  • Automated decision-making and profiling rights – you are entitled to request that we do not have legal or other significant consequences for you to decide on your own decision-making based solely on automated processing (including profiling).
Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@lagitanillaflamenca.com.

Sharing Your Personal Data

La Gitanilla Flamenca, in the course of its operation may utilise the services of various data processors and external service providers to handle and process your personal data for specific purposes, on behalf of and in accordance with the instructions of La Gitanilla Flamenca.

The data processors shall process the personal data at most as long as the term of the data processing contract concluded with them is valid and in force, or until they are required to keep your data under the applicable data retention laws.

We may disclose your personal data to the following categories of third parties for the purposes described below:

  • Shipping service providers to deliver the product you purchased on our website
  • Credit card companies, payment service providers to process the payments you initiated on our website
  • Email service provider platform, in order to facilitate communication with you after purchase and to send you newsletter based on your consent
  • IT support services
  • Other third-party service providers involved by us for data processing.
Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Cookies

About cookies used on La Gitanilla Flamenca website, you may consult the Cookie Policy.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@lagitanillaflamenca.com or by mail at
Iveta Buzgoova
2364 Ócsa, Kertész utca 19., Hungary.

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